[Resolved] Videocon Industries — Add-on removal | |||||
I have received a call from videocond2h on 11-april-2017 saying there is an add-on offer for you with 2 month lock in period and charge is 25rs per month. 1_1_d1_hd english - movies and enter I have opted for that offer and same activated. After 2 month on 22-june-2017 when i call customer care to remove it, the representative says we can not remove because it is in lock in period and can be remove only after 21 days. When i told 2 month lock in period already completed and i want to remove it but he declined and told this was activated by you on call on date 10-june-2017 but actually i didn't raise any request on that date. When i asked request number he again declined. Customer id[protected] Account no 18004974 Was this information helpful? | |||||
Jul 23, 2017 Complaint marked as Resolved Videocon Industries customer support has been notified about the posted complaint. Verified Support Jun 22, 2017 Videocon Industries Customer Care's response Dear Manish, We have forwarded your request to our concerned department and will update you on the same. Warm Regards, Videocon d2h Team Verified Support Jun 22, 2017 Videocon Industries Customer Care's response Dear Manish, We would like to inform you that “HD English - Movies and Enter” has been deactivated from your d2h account with effect from June 22, 2017. Warm Regards, Videocon d2h Team | |||||
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+91 73 5587 3558
+91 12 4671 0600
+91 12 4327 3091
14 Kms Stone, Aurangabad-Paithan Road, Chitegaon, Tq. Paithan, Dist. Aurangabad, Aurangabad, Uttar Pradesh, India - 431105
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