[Resolved]  Videocon Industries — bad customer care department employee

Address:

J3/337, DDA FLATS, KALKAJI, New Delhi, Delhi, 110019

Dear trai,

I have videocon d2h connection my customer id 81344569, i called for replacement of my old setup box to hd box for which there customer care executive couldn't able to help me also they don't have any way how to solve issue of a customer making them angry and then usse inappropriate words... Being a customer how to get our service done if the customer care don't have proper knowledge and way to talk with client... I m attaching one of the call records there are there call records also fir which i m not getting option request u to contact videocon and ask them to listen call my conversation and there solution provide by there excutive... If this is the way they help us then it will be very deficult for us...