[Resolved]  Videocon Industries — change in registered mobile number

I want to change my registered mobile number in vediocon d2h. As am not using my previous mobile number anymore.
How can i change my old number to new mobile number.
Now my vediocon d2h connection is interrupted so i want to continue my service. For that i want to change my registered mobile number.
Kindly plz help me out for this.
My customer id is[protected]
Tia.
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Jun 2, 2018
Complaint marked as Resolved 
Videocon Industries customer support has been notified about the posted complaint.
Verified Support
Apr 28, 2018
Videocon Industries Customer Care's response
Dear Tia,

Thank you for sharing your details with us. We will have someone contact you as soon as possible.

Warm Regards,
Videocon d2h Team
Verified Support
May 02, 2018
Videocon Industries Customer Care's response
Dear Tia,

We would like to inform you that please write us back with the mobile number as you wish to update in your d2h account. Moreover, we have sent a technical command from our end in your Set-Top Box to refresh your d2h account and same will take effect within 15 minutes. Please check your TV/LCD now and in case of any error, please call at our customer care numbers mentioned below along with the channel name and error message which you are getting on your d2h product to arrange resolution on priority. Alternatively, you can follow the mentioned link to refresh your account yourself: http://videocond2h.com/refresh-account.php.

Warm Regards,
Videocon d2h Team
Complaint comments 

Comments

There is no signal from 19/04/2018.Trying frequently to contact customer care number [protected] but not get any response.
I'm Regina sumer, i want to change my old rtn to new rtn bcoz i 4got the old no. The thing is when ever i col the customer care they firstly askd the register telephone no. So kindly plz help me out.
I'm Regina sumer, i want to change my old rtn to new rtn bcoz i 4got the old no. The thing is when ever i col the customer care they firstly askd the register telephone no. So kindly plz help me out.
I'm Regina sumer, i want to change my old rtn to new rtn bcoz i 4got the old no. The thing is when ever i col the customer care they firstly askd the register telephone no. So kindly plz help me out.

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    +91 12 4671 0600
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    14 Kms Stone, Aurangabad-Paithan Road, Chitegaon, Tq. Paithan, Dist. Aurangabad, Aurangabad, Uttar Pradesh, India - 431105
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