[Resolved] Videocon Industries — change name and number

Kartik4224

from Siliguri, West Bengal

Address:

Darjeeling, West Bengal, +91

Dear sir

Sir maine purana videocon d2h liye hai. Sir name or number changed karna hai.
Sir me ne d2h jis se khareda hai wah bech
Kar chala gaya hai.. Jis karan registration
No nhi mil paya.
Sir phale jis k name par tha us ka (Old)
Name - md tuhin islam
Address - jyoti nagar, ward -04, siliguri
Dist - darjeeling

Ab is ke name me karwana hai (New)
Name - chandan kumar mahato
Address - jyoti nagar colony, ward no - 04
Siliguri, dist - darjeeling
Mobile no - [protected]
Sr no[protected]
Customer id[protected]

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Sep 1, 2017

Complaint marked as Resolved

Videocon Industries customer support has been notified about the posted complaint.

Verified Support

Jul 31, 2017

Videocon Industries Customer Care's response Dear Kartik,

Thank you for sharing your details with us. We will have someone contact you as soon as possible.

Warm Regards,
Videocon d2h Team

Verified Support

Aug 01, 2017

Videocon Industries Customer Care's response Dear Kartik,

We would like to inform you that we regret to show our infeasibility to process your request regarding user id change in our records as it is case of transfer of ownership.

Further, we would like to inform you that below mentioned documents will be required in the case of transfer of ownership:

· Photo identity proof of existing and new customer (scan copy).
· Address proof of existing and new customer (scan copy).
· No objection certificate from existing and new customer. (format attached)

Further, we request you to send us the scan copy of above listed documents and details to [protected]@d2h.com.

Warm Regards,
Videocon d2h Team