[Resolved] Videocon Industries — Change of registered name

Karthik Karthikeya

from Chennai, Tamil Nadu

Address:

Tumkur, Karnataka, 572105

My videocon d2h customer id 78294562 Karnataka state with ajay Kumar as registered name. I have bought setup box from my friend and now I want to change registered name to karthikeya. Plz consider my request and try to change it as soon as possible

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Feb 9, 2017

Complaint marked as Resolved

Verified Support

Jan 07, 2017

Videocon Industries Customer Care's response Dear Customer,

Thank you for sharing your details with us. We will have someone contact you as soon as possible.

Warm Regards,
Videocon d2h Team

Verified Support

Jan 08, 2017

Videocon Industries Customer Care's response Dear Customer,

We would like to inform you that we regret to show our infeasibility to process your request regarding user id change in our records as it is case of transfer of ownership.

Further, we would like to inform you that below mentioned documents will be required in the case of transfer of ownership:

· Photo identity proof of existing and new customer (scan copy).
· Address proof of existing and new customer (scan copy).
· No objection certificate from existing and new customer. (format attached)

Further, we request you to send us the scan copy of above listed documents and details to [protected]@d2h.com.

If you have any further queries, please email us at [protected]@d2h.com. We will make every effort to revert with resolution as soon as possible.

For details of all our Products and Services you may visit our Website www.videocond2h.com

Warm Regards,
Videocon d2h Team