[Resolved]  Videocon Industries — channels not enabled

Address:Bhind, Madhya Pradesh, 477116

Hello sir
I have two connections on this id 10897818 and i have been facing problem for last two months. I called to customer care so many time but they disconnect phone when they know this problem er. Also visited but the problem is existing. Please resolve this problem. And i have recharged for last two months by amount 450 and 408 rs. Every time executive said to me that your problem will be resolved by after 10 minutes but it is still now.

Regards
Amit agrawal
Videocon d2h id 10897818
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Aug 7, 2021
Complaint marked as Resolved 
Videocon Industries customer support has been notified about the posted complaint.
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We are not getting network.I think set top box is working. What is the replacement cost? Can it be repaired?
d2h Customer Care's response, Apr 4, 2019
Dear Mukesh,

We apologize for the inconvenience caused. Please share your RTN (Registered Telephone Number) or customer id at [email protected] so that our team can look into your concern.

Regards,
Team d2h
Hi,

I want change my register number in D2H. My Customer id is[protected]Dhan singh). My old register number is [protected]. My new register number is [protected].

Regards,
Lalit
d2h Customer Care's response, Apr 4, 2019
Dear Lalit,

We apologize for the inconvenience caused. Please share your RTN (Registered Telephone Number) or customer id at [email protected] so that our team can look into your concern.

Regards,
Team d2h
My chanals are automatic on off
d2h Customer Care's response, Apr 4, 2019
Dear Ramakant,

We apologize for the inconvenience caused. Please share your RTN (Registered Telephone Number) or customer id at [email protected] so that our team can look into your concern.

Regards,
Team d2h
Dear Amit,

We apologize for the inconvenience. We have forwarded your concern to our team and will get back to you with an update soon.

Regards,
Team d2h
Dear Amit,

We would like to inform you that the issue related to faulty STB has been resolved. Kindly let us know if you need any further assistance.

Thanks & regards

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    Videocon Industries Phone
    +91 73 5587 3558
    +91 12 4671 0600
    +91 12 4327 3091
    Videocon Industries Address
    14 Kms Stone, Aurangabad-Paithan Road, Chitegaon, Tq. Paithan, Dist. Aurangabad, Aurangabad, Uttar Pradesh, India - 431105
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