[Resolved] Videocon Industries — charged wrongly

kate1976

Address:	Dehradun, Uttarakhand, 248001
Website:	Videocon D2H

Hello sir,

I registered a complain that my videocon d2h is not working. I kept on complaining for 3 days and then the engineer came over. When he came over he did a temporary fix by fixing it with tape and said part he will install later and took money from my mom. Engineer came over to my place took rs 200 cash from my mom and you guys also deducted rs200 from my account. I have been complaining about it for past 4 days to credit the amount to my account but nothing is happening. Can you please help me out.

Thanks,

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Jun 8, 2018

Complaint marked as Resolved

Videocon Industries customer support has been notified about the posted complaint.

Verified Support

Apr 28, 2018

Videocon Industries Customer Care's response Dear Customer,

Kindly give us some time. We assure you complete satisfaction and will make sure your issue gets resolved at priority.

Warm Regards,
Videocon d2h Team

Verified Support

May 07, 2018

Videocon Industries Customer Care's response Dear Kate,

We would like to confirm that, as per the discussion with our backend team your complaint regarding the signal related issue has been resolved by our service engineer by aligning outdoor unit.

Warm Regards,
Videocon d2h Team

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Comments

makbul habib

from Vyara, Gujarat

Dear sir i have replaced the set top box on[protected]they give 3months warranty but problem starts on[protected] after giving complaint co, telling pay 200₹ to their engineer why i pay to engineer because problem starts in their own product so please guide me &videocond2h