Videocon Industries — cheating by videocon d2h customer care and engineer

Address:

Ashanagar ,nepeansea road ,mumbai 400036, Mumbai City, Maharashtra, 400036

My id number is[protected] i would like to inform you i was called custmer care on 8/12/2019 about no signal from there i was told we would send the engineer to you within 24 hours the engineer arrived within two hours of making the call he first checked my setup box power connection point by the tongue and said the setup box is bad have to take a new one after that, the engineer and i went over our terrace there i saw a videocon dish stand broken then the engineer said that the dish had to be replaced but simply changing the dish is not beneficial because the setup box is bad he said i have the setup box to 2500 rupees. I requested that temporarily set me set up the set signal. I don't have so much money now it's not the advantage of setting the signal your setup box is bad it will have to change
I didn't have another way to the end purchased a new setup box by taking the money from the other
After buying he put a new dish but held the camera older
After the purchase of engineers said you will be recharged in 2 hours you can see a free channel for a month after 4 hours gone but did not get recharge so i looked up the old setup box see what setup box was going on i realized that engineer had gone through cheating with me
I had to pay only rs 200 but videocon d2h engineer cheated me for 2500 rupees i was email to videocon customer care about this cheating but they saying we can't give any solution because that is your mistake when our engineer come and checked your setup box that was defective after he gone your setup box on automatically because our engineer's tounge is testing multimeter he decided setup box is defective i request you please take action to this videocon d2h company

Thanking you
Datta jagtap