[Resolved] Videocon Industries — Customer Care number always busy | |||
Customer ID[protected]...I want to add Sony Six (423) to my a-la-carte pack as soon as possible...Despite repeated attempts to contact the customer care executives, I always hear the voice that all the customer care representatives are busy...and...there seems to be no reponse to the emails I have sent to [protected]@d2h.com as well. I have tried all the following numbers with little success:[protected],[protected],[protected],[protected],[protected] Was this information helpful? | |||
May 13, 2017 Complaint marked as Resolved Videocon Industries customer support has been notified about the posted complaint. Verified Support Apr 11, 2017 Videocon Industries Customer Care's response Dear Customer, Thank you for sharing your details with us. We will have someone contact you as soon as possible. Warm Regards, Videocon d2h Team Verified Support Apr 12, 2017 Videocon Industries Customer Care's response Dear Customer, We would like to inform you that “Sony Six (SD)” channel has already been activated in your d2h account, further we have done the refresh command to your smart card, please check from your end. Iif problem persist then please write back to us along with error message, which is reflecting on TV screen. Warm Regards, Videocon d2h Team | |||
 4 Comments | |||
Comments
I want to activate TEN HD packages, I cannot reach The customer care number
My details are
Customer Details
Customer ID :[protected]
Customer Name : SUBIR THABA
Account ID : 16057805
My details are
Customer Details
Customer ID :[protected]
Customer Name : SUBIR THABA
Account ID : 16057805
I need to activate my TEN HD packages, I cannot reach the customer care number aa it is always busy.
My details
Customer Details
Customer ID :[protected]
Customer Name : SUBIR THABA
Account ID : 16057805
My details
Customer Details
Customer ID :[protected]
Customer Name : SUBIR THABA
Account ID : 16057805
Sir, i want to add star sports 1 hindi channel and i call customer care but it always comes busy
d2h Customer Care's response, Mar 25, 2019
Dear Rohan,
We apologize for the inconvenience caused. Please share your RTN (Registered Telephone Number) or customer id at [email protected] so that our team can look into your concern.
Regards,
Team d2h
We apologize for the inconvenience caused. Please share your RTN (Registered Telephone Number) or customer id at [email protected] so that our team can look into your concern.
Regards,
Team d2h
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+91 73 5587 3558
+91 12 4671 0600
+91 12 4327 3091
14 Kms Stone, Aurangabad-Paithan Road, Chitegaon, Tq. Paithan, Dist. Aurangabad, Aurangabad, Uttar Pradesh, India - 431105
sir my customer id no is 62642796 this d2h old name was v hari prasad please change name and address.
my name is pawan kalyan velkur
And my address is
kasim kuppam village, RK puram post, puttur mandal, chittoor dist, 517571
Thank you for sharing your details with us. We will have someone contact you as soon as possible.
Warm Regards,
We would like to inform you that we regret to show our infeasibility to process your request regarding user id change in our records as it is case of transfer of ownership.
Further, we would like to inform you that below mentioned documents will be required in the case of transfer of ownership:
· Photo identity proof of new and old customer (scan copy).
· Address proof of new and old customer (scan copy).
· No objection certificate from existing old and new customer. (format attached)
Further, we request you to send us the scan copy of above listed documents and details to [email protected].”
Warm Regards,
Videocon d2h Team