Videocon Industries — customer service number is always busy hence can not take information about change old rtn to new rtn

Ajit Deosthali

from Nashik, Maharashtra

Address:

Thane, Maharashtra, 421201

Dear sir,
From last 3 daya i am trying to teacher customer service to change rtn from old to new. But it is always busy

So please change the rtn number as follow
Old rtn :[protected]
New rtn :[protected]
Customer id : 57567139

Due to above issue i can not select my package and from last 3 days services are close.

Thanks

Anil deisthali

Was this information helpful?

No (0)

Yes (0)

Videocon Industries customer support has been notified about the posted complaint.

Feb 23, 2019

Updated by Ajit Deosthali Dear Sir/Madam
The worst service I ever gone through.
From last 3 days I am trying to contact on customer service number to change my register telephone number, but always it is busy. Some time keep on hold for 5 mints and hangup the phone and today just now by luck customer service number is connected with executive but without solution the guy disconnected the phone .
I have recharged on 17 Feb 2019 my account with 153 rupees and yesterday I recharged with rs 269 but till date my dth showing rs 0 zero balance and hence services are stopped.
Now the customer service is not responding and my money is wasted by recharging.
If Videocon d2h can not start my services then I will go to Consumer Court for refund. So within next 1 to 2 hrs my services should be started or customer service executive should call me for the solution.
Thanking You
Deosthali