Videocon Industries — d2h - illegal charges - refused to provide any receipt

Address:122002

Customer account number: 43542255

On 30th june, 2:00 pm, videocon d2h representative visited my place as my connection had disturbances. The representative changed only 1 cable connector and charged me rs. 150 for the connector.

The representative refused to provide me any receipt for the charges and refused to deduct the amount from my account (As it would be recorded). I am highly confident that the connector does not cost rs. 150 and the charges were completely illegal.
Was this information helpful?
No (0)
Yes (0)
Videocon Industries customer support has been notified about the posted complaint.
Complaint comments 

Comments

Dear Anshu,

Your remarks have been noted and shared with the concerned team. Request for your patience in the interim.

Thanks & regards
Dear Anshu,

We hope that our team connected with you and was able to assist you in the best possible way. Do let us know if you need any assistance in future.

Thanks & regards

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Videocon Industries
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    46%
    Complaints
    4625
    Pending
    0
    Resolved
    2094
    Videocon Industries Phone
    +91 73 5587 3558
    +91 12 4671 0600
    +91 12 4327 3091
    Videocon Industries Address
    14 Kms Stone, Aurangabad-Paithan Road, Chitegaon, Tq. Paithan, Dist. Aurangabad, Aurangabad, Uttar Pradesh, India - 431105
    View all Videocon Industries contact information