[Resolved] Videocon Industries — d2h no signal available for few channels | |||
Hello, Few of the d2h channels giving "no signal" error when few are working flawlessly. Zee Marathi not working which is free or in my subscribed package. Customer care person said engineer will come to check. Charges will be 200rs. When I did recharge why do I pay 200 additional to improve their service quality. If rest channels are working fine. Was this information helpful? | |||
Sep 26, 2017 Complaint marked as Resolved I told customer care on call about consumer complaint and it was solved without an engineer visiting my house and 0 charges.
It did not take even 10 minutes.
Thank you consumer forum 😊 Videocon Industries customer support has been notified about the posted complaint. Verified Support Sep 28, 2017 Videocon Industries Customer Care's response Dear Aditi, Request you to write to us at [protected]@d2h.com to help you better in this regard. Warm Regards, Videocon d2h Team | |||
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+91 73 5587 3558
+91 12 4671 0600
+91 12 4327 3091
14 Kms Stone, Aurangabad-Paithan Road, Chitegaon, Tq. Paithan, Dist. Aurangabad, Aurangabad, Uttar Pradesh, India - 431105
If rest channels are working fine. <-- I totally agree with this and got same reply from customer care.
We apologize for the inconvenience caused. Please share your RTN (Registered Telephone Number) or customer id at [email protected] so that our team can look into your concern.
Thanks & regards