[Resolved] Videocon Industries — D2H Providing Worst service in chennai | |||||
Plz dont go for videocon d2h in chennai city. they are proviing worstest service. i was given a complaint to resolve my problem in 17 dec 2016. but as of now they are not taking any step to resolve this. Everyday m calling to customer care 3-4 times, they are saying that we need max 8 working hours. when i given the complain in first day they said will try to send the engineer by today, but that day nobody called me. when i called on monday they said i sent your ticket as high priority ... but as the cyclone happened in chennai it will take max 3-4 days, but will try to close your issue dotay.when i called in the next day they said i need max 8 working hours. so i was given time upto 24 dec...but no result. so i called in 25 dec 11.10 am and i talked with senoir supervisor, he said need max 8 working hour.but no solution.after that m calling daily to customer care 3-4 times everyday and talking with team lead he also telling same thing. PLEASE PLEASE PLEASE DONT GO FOR VIDEOCON D2H...ITS WORSTEST... Was this information helpful? | |||||
Feb 8, 2017 Complaint marked as Resolved Videocon Industries customer support has been notified about the posted complaint. Verified Support Jan 06, 2017 Videocon Industries Customer Care's response Dear Customer, As you are aware that there was heavy rain/ Cyclone in Tamil Nadu and because of such unforeseen weather conditions many of our customer are facing signal Issues. Also, there is no power and telephone connectivity in some of the areas in Tamil Nadu due to which there will be delay in resolving your issue. We request you to please bear with us and our team is working around the clock to provide hassle free services. We request you to call our helpline on [protected] or write us back on [protected]@d2h.com to help you further in this regard. Warm Regards, Videocon d2h Team | |||||
 2 Comments | |||||
Comments
I purchased a videocon 4k hd led led tv in august 2016 but now there are black spots visible near the bottom edge.The tv is still under warranty period so i request any customer service official to inspect the condition.
Videocon Industries Customer Care's response, Jan 4, 2017
Verified Support
Dear sid163,
We are sorry for the experience you had. Please write to us about your problem with your complaint ID at [email protected] and we will put all our efforts in trying to help you out.
In order to file your complaint, please SMS SVC to 53030 or call our customer care on 39404040 prefix with your STD code. Eg: 011-39404040 for Delhi.
Regards,
Videocon Online Team
We are sorry for the experience you had. Please write to us about your problem with your complaint ID at [email protected] and we will put all our efforts in trying to help you out.
In order to file your complaint, please SMS SVC to 53030 or call our customer care on 39404040 prefix with your STD code. Eg: 011-39404040 for Delhi.
Regards,
Videocon Online Team
Videocon Industries Customer Care's response, Jan 12, 2017
Verified Support
Dear sid163,
We are still awaiting information about your complaint number. You can contact us on [email protected]. Please let us know if we can be of any further assistance.
Regards,
Videocon Online Team
We are still awaiting information about your complaint number. You can contact us on [email protected]. Please let us know if we can be of any further assistance.
Regards,
Videocon Online Team
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+91 73 5587 3558
+91 12 4671 0600
+91 12 4327 3091
14 Kms Stone, Aurangabad-Paithan Road, Chitegaon, Tq. Paithan, Dist. Aurangabad, Aurangabad, Uttar Pradesh, India - 431105
As you are aware that there was heavy rain/ Cyclone in Tamil Nadu and because of such unforeseen weather conditions many of our customer are facing signal Issues. Also, there is no power and telephone connectivity in some of the areas in Tamil Nadu due to which there will be delay in resolving your issue. We request you to please bear with us and our team is working around the clock to provide hassle free services. We request you to call our helpline on 07355873558 or write us back on [email protected] to help you further in this regard.
Warm Regards,
Videocon d2h Team