[Resolved]  Videocon Industries — d2h refund and account activation

Address:	Mumbai City, Maharashtra, 500049
Website:	www.videocond2h.com

Hi,

Regarding refund and account activation.

I have shifted from bangalore to hyderbard.
Actual cost for shifting is 450 (Disconnection and reconnection)
But in banglore i paid rs 250 and hyderabad i paid rs 490.
And also on 24th december i have recharged for rs 200.

No where they behaved in professional way. For this i have logged a complaint and i have been started calling videocon d2h for the past 8 continuous days daily and i have to explain the scenario and be on hold for 1 hour daily. But daily i have been convinced by them saying "your account will get resolved within 8 hours maximum. But its not resolved yet. I have lost my patience and they have not responded me properly, this way i got frustrated a lot. Last time on 30th november a manager spoke to me and he said he will resolve it with in 8 working hours which means on dec 01st 5:00 pm ist but till now its not resolved and no one called me back.

I would like to file 10 priority 1 complaints for the big suffer i had faced by videocon.

Request you to take action and let them pay penalty for not doing their duty as per their commitment.

Attached the account screen shot
Worst service i would say