[Resolved]  Videocon Industries — d2h service activation / refund

Address:

680731

I have recharged below videocon d2h account on 26th november 2019 from amount 500inr and waited till 27th november 2019 to get service activated. I have contacted customer case several time for either service activation. They have tried something from their end which couldn't solve the problem and asked if i need to raise a complaint which will cost additional 200inr. I have told them that i cannot pay additional 200inr as there is no fault from my end on the physical connectivity of antenna. Then i have asked them to refund the recharge amount which they cannot do as well.

I need either the services to get activated without any additional cost or cancel the account and refund the recent recharge amount.

Customer id :[protected]
Name : kunjikomu k

Regards,
Shanavas