Videocon Industries — d2h set up box

Address:

Hyderabad, Andhra Pradesh, 500048

This is santosh inani and i am using videocon d2h from last 3 years and suddenly from yesterday i am getting an error message on my screen saying signal not available. When i called your customer service, first he asked me to wait for 10mins to resolve this problem, but its not fixed. Then when i called today your agent told me that i need to pay rs 200 to your service enginner for his visit. This is absolutely not acceptable from you guys. I would never pay extra for you guys mistake and now seriously i am thinking of moving to another service provider. Please revert me back asap, before i throw away your box and dish from my house. My cust id is[protected] and my phone number is [protected]

I am going to call for your service engineer to resolve this issue in another 24 hours. It really hurts that i need to pay rs 200 to him for no fault of mine. I will wait till my subscription expire and would break all my commitments with videocon because of your pathetic service