Videocon Industries — d2h technician closing complaints without attending

Address:

Chennai, Tamil Nadu, 600091

I have been in touch with videocon d2h cc team for last 3 days for a compliant, but every time i will get anew compliant no because techincan has closed the pervious one as resolved. This really pathetic and cc agents and supervisors don't know how to talk consumer. This best part is when asked to cancel my connection and refund balance amount, they rejected it saying connection can't cancel and refund my balance.
My videocon customer i'd is 85344822