[Resolved]  Videocon Industries — dth service

Address:Mumbai City, Maharashtra
Website:videocond2h.com/book-customer-care.php

We have been frustrated with videocon forever, all the complaints go in utter vain and distress. No emails and calls are responded. Every time one tries to submit a complain, they charge you a sum of rs 300. Out of 30 days in a month, 20 days there is no signal. They will not respond to your emails or call unless you agree to pay a charge of rs 300 for their faulty product. This one time the executive literally came and pressed a button, and charged us again.
Every month we have an issue with the product, it is frustrating for a middle class family to go through this stress when all they want to do is watch tv.
I am sure once jio launches their dth they will run behind all o[censored]s for getting their horrible service.
Never ever take videocon dth, it wont work in monsoon, winter or summer.
Even if you go for their highest package they will never provide you hd channels as promised. They will keep giving you horrible channel add ons that you never asked for and charge you a mountain.
I hope major legal action is taken against them and they shut down and give us our refund back.
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Mar 9, 2018
Complaint marked as Resolved 
Videocon Industries customer support has been notified about the posted complaint.
Verified Support
Feb 06, 2018
Videocon Industries Customer Care's response
Dear Pashah,

Please email us at [protected]@d2h.com. We will make every effort to revert with resolution as soon as possible.

Warm Regards,
Videocon d2h Team
Complaint comments 

Comments

D2h no.92897160
Sandeep Navale
Old no.[protected]
New no.[protected]
Videocon Industries Customer Care's response, Feb 7, 2018
Verified Support
Dear Sandeep,

Please email us your request at [email protected]. We will make every effort to revert with resolution as soon as possible.

Warm Regards,
Videocon d2h Team
Plz change my registered mobile number old no [[protected]] new no [[protected]] thanks
Old no [[protected]]
New no [[protected]]
Thanks...Plz change my new number plz my old number is close some others issue ..Plz change my number ...
Videocon Industries Customer Care's response, Feb 7, 2018
Verified Support
Dear Chauhan,

Please email us your request at [email protected]. We will make every effort to revert with resolution as soon as possible.

Warm Regards,
Videocon d2h Team

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    Videocon Industries Phone
    +91 73 5587 3558
    +91 12 4671 0600
    +91 12 4327 3091
    Videocon Industries Address
    14 Kms Stone, Aurangabad-Paithan Road, Chitegaon, Tq. Paithan, Dist. Aurangabad, Aurangabad, Uttar Pradesh, India - 431105
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