[Resolved] Videocon Industries — e04 corrupt company | |||
I am a consumer of Videocon d2h.My customer id no is 96358811 and I have raised a complain for error messagesmart card not inserted properly (E04) with the customer care department . Two out of three different engineers who visited to correct the errorhave suggested that the set top box cannot be repaired and we have to buy a newone or replace the existing one. I feel the product given (set top box) is of very very sub standard quality and the d2h representative are marketing their new productand trying to fool the consumer to buy their new products. It’s a waste of time to call the call center each time that do the tweaking to the box when theerror pops up. I have already changed my setup box 29 september 2016.. In 4year i have changed my setupbox two times. This issue is in videocon only..fraud DTH subscribes.. We have to fill compain against in consumer court for that fraud... Was this information helpful? | |||
Dec 3, 2017 Complaint marked as Resolved Videocon Industries customer support has been notified about the posted complaint. Verified Support Nov 02, 2017 Videocon Industries Customer Care's response Dear MANINDER, Thank you for sharing your details with us. We will have someone contact you as soon as possible. Warm Regards, Videocon d2h Team | |||
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+91 73 5587 3558
+91 12 4671 0600
+91 12 4327 3091
14 Kms Stone, Aurangabad-Paithan Road, Chitegaon, Tq. Paithan, Dist. Aurangabad, Aurangabad, Uttar Pradesh, India - 431105
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