[Resolved]  Videocon Industries — fed up of videocon d2h

Address:

635109

Hi,

From the time i purchased the product i am facing some or the other issue because of videocon d2h.

1. They gave a bad remote which had very hard keys and some keys get struck up and dont work yet all.

2. After some days i complained customer care they said remote dont have warrenty so they cannnot replace it. I argued it is not my mistake. It was not working from starting but no use. I have to buy 1 more remote for 350. And i had to pay for engineer.

3. After 5 months that remote also stopped working. Then again complained to customer care. Again same thing that no warrenty. I had to buy another one.

4. After 2 months same problem remote not working this time i didnot change. Insted i started using 1st remote with so much difficuly. I money i wasted in remotes can be used for changing to other dish.

5. Now after due date i recharged 300 rs and it started showing e 18-4 error. I called customer care they are saying it is technical person have to come and check for which i have to pay 200 and repair or replacement cost is extra. If i would have known before i would not have wasted even 300 by recharging.

I am fed up of videocon d2h.

Even customer care does not respond properly. Not every one but most of them are not polite and dont solve problem. They just post pone problem.