Videocon Industries — free channel is not coming/ worst customer service

Address:

SF-02, kirtanakingsbliss,kundanahali gate, bangalore , pin-56003, 560037

Hi,
I made a complaint status number (Videocon Industries Complaint Status Update [ID: 2305986].

Hi Sir,

I have a videocon d2h connection (account id[protected] for
last 5 years, for the last 4 months i am encounterring endless
problems which is highly frustating. I just want to highlight a
single and simple issue in this mail.

channel no 831 - says "INVALID CHANNEL NUMBER" which is a
popoular odiya new channel. Normally If you dont suscribe a
channel then it would be different message. For this issue i am
talking to your customer care executives over multiple calls for
a period of 2 months.

1. After 2 months your executive says it is a technical
issue which a engineer has to visit.
2. Customer has to pay for this
2. Not able to reach out to Videocon d2h custmer care
3. Most of the time Customer care phone nu is not
reachable
4. They are neither professional nor well trained, in
between they cut the call

6 years as a loyal customer now very sadly i have to say that
the service is worst in the industry and if my problems are not
getting resolved ASAP i would like to take this social media
platforms with all proofs including phone recording.

Still i didn't receive a resolution.