[Resolved] Videocon Industries — hiked amount for spare parts and service charges

Ankitkat

from Mumbai, Maharashtra

Address:	110030
Website:	www.videocond2h.com

I have registered the complaint as my lcd tv is working fine but it stops/hangs after loading the logo of d2h and it does not go beyond that. I was told that the charges would be 500 inr for the visit and[protected] for the device repairing as was assumed that dth mpeg pcb might be defected. Its been now two months and its not yet resolved. My customer id for videocon d2h is 99381879

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Jan 26, 2019

Complaint marked as Resolved

Videocon Industries customer support has been notified about the posted complaint.

Verified Support

Dec 26, 2018

Videocon Industries Customer Care's response Hi Ankit,

Thank you for writing to d2h. We regret the inconvenience caused.

We wish to inform you that we have forwarded your case to the concerned team. Please be assured that your complaint will be resolved shortly.

If you have any further queries, please email us at [protected]@d2h.com. We will make every effort to revert with resolution as soon as possible.

For details of all our Products and Services, you may visit our Website https://www.d2h.com/

We endeavor to provide you with the best TV viewing experience. We value your association and assure you of our commitment to serve you better.