[Resolved] Videocon Industries — i bought a television and it got damaged with in its warranty but didn't get the, new one yet this is the 7th month and im still wai | |||||
Hello, i purchased a model number videocon ivd40fz television at name of store:sono vision kakinada andhra pradesh india on date of purchase : 20/10/2014, Unfortunately, this television model has not performed as expected, and i believe the defective tv should be replaced under terms of the warranty. The problems with television include list of defects. On april 29th my television i got a line on screen, then i registered compliant and i have given back my television to videocon service center which is located at nagamallithota center near to hdfc bank kakinada east godavari ap. Even i paid an amount of 5000rs so that they will give new television. Till now i didnt got anything i lost my tv, money, even i lost my 5000rs also, i dont know to whom i should approach. This is the last thing im doing before im giving compliant in consumer court!! With all these slips and all these papers i will approach court. Because i am waiting from last 6months. This is the worse experience i have faced with you. Slove it as soon as possible or else i will proceed all the paper and proofs and post them in all networking sites like facebook, instagram, twitter, even i will take sever action. To resolve this problem satisfactorily, i would appreciate a replacement television, a refund, a repair, credit toward another model, or another specific action. I have included copies of all pertinent documents regarding my purchase of this model, as well as a list of calls and correspondence from my previous attempts to have this matter resolved. I am looking forward to your reply in this matter. I will wait until specific date for a reply before seeking assistance in resolving this dispute from a third party. Please contact me using the information above. Sincerely frustrated customer Was this information helpful? | |||||
Dec 10, 2017 Complaint marked as Resolved Videocon Industries customer support has been notified about the posted complaint. Verified Support Nov 02, 2017 Videocon Industries Customer Care's response Dear Sridhar Chakra, Sorry for the inconvenience. This is to inform you that your concern listed has been noted and our team is working on it. For any further clarifications, please write to us at [protected]@vgmail.in and kindly mention your complaint no. in your subject line. Thank You for your cooperation. Regards, Videocon Customer Support Team Verified Support Nov 03, 2017 Videocon Industries Customer Care's response Dear Sridhar Chakra, We hope your concern is resolved. Please write to us at [protected]@vgmail.in in case you need any assistance. Regards, Videocon Customer Support Team | |||||
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+91 73 5587 3558
+91 12 4671 0600
+91 12 4327 3091
14 Kms Stone, Aurangabad-Paithan Road, Chitegaon, Tq. Paithan, Dist. Aurangabad, Aurangabad, Uttar Pradesh, India - 431105
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