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Videocon Industries — i want to enable videocon d2h integrated in videocon ddb smart 40' but my registration serial number is not in list of customer care data base

On march 28th, 2017, i purchased a videocon 40" television from aditya vision (Gaya). At the time of delivery of the product sales manager forget to told me about integrated d2h system in videocon ddb smart then i called videocon d2h customer care and give them a ddb registration serial number to get the stb activated. But they told me registration serial number is not in list of them

Finally i want to activate my d2h connection

Help me by solving my problem

Complaint Status


[Feb 25, 2020] Videocon Industries customer support has been notified about the posted complaint.
Complaint comments  1 Comment     Updated: ShareTweet

Comments

Dear Prakash,

We apologize for the inconvenience caused. Please share your RTN (Registered Telephone Number) or customer id at [protected]@d2h.com so that our team can look into your concern.

Thanks & regards

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    Customer satisfaction rating
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    Videocon Industries Phone
    +91 73 5587 3558
    +91 12 4671 0600
    +91 12 4327 3091
    Videocon Industries Address
    14 Kms Stone, Aurangabad-Paithan Road, Chitegaon, Tq. Paithan, Dist. Aurangabad, Aurangabad, Uttar Pradesh, India - 431105