[Resolved] Videocon Industries — Led is not working panel problem | |||
Hi my name is arun kumar on 30 th january i purchased videocon led tv but from last 20 days. I was watching dust on led screen. So i calls to customer. Care thn engineer came to fix the problem. But he told me panal has been damaged so it will be change 8 days has been completed but i am not getting. Any responce from videocon company side. I called to videocon in muzaffarnagar mr narendra told me our office is going to relocate so your problem. Will be resolve after may be 8 or more then 8 days i asked reson he told me because we don't have panal to fix the problem so that is not my fault. Iam not getting any response from videocon side Was this information helpful? | |||
Dec 30, 2016 Complaint marked as Resolved Sir as I told you VIDEOCON company is not tacking step on my LED PANAL Compland I am VIDEOCON Aria Manager mobile no-:7065022572 and my name is Arun Kumar my no is 9897174399 Videocon Industries customer support has been notified about the posted complaint. Dec 30, 2016 Updated by arun0889 Sir my product VIDEOCON LED TV is under warranty but I don't knw anybody is not helping me they are not giving a particular time TAT to resolve. This problem please help me. MUZAFFARNAGAR ARIA MANAGER MOBILE NUMBER -:[protected] Verified Support Jan 03, 2017 Videocon Industries Customer Care's response Dear arun0889, Sorry for the inconvenience. This is to inform you that your concern listed has been noted and our team is working on it. For any further clarifications, please write to us at [protected]@vgmail.in and kindly mention your complaint no. in your subject line. Thank You for your cooperation. Regards, Videocon Online Team | |||
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+91 73 5587 3558
+91 12 4671 0600
+91 12 4327 3091
14 Kms Stone, Aurangabad-Paithan Road, Chitegaon, Tq. Paithan, Dist. Aurangabad, Aurangabad, Uttar Pradesh, India - 431105
No response from Videocon.
Please address this issue immediately.
Jothi Prakash-J
As you are aware that there was heavy rain/ Cyclone in Tamil Nadu and because of such unforeseen weather conditions many of our customer are facing signal Issues. Also, there is no power and telephone connectivity in some of the areas in Tamil Nadu due to which there will be delay in resolving your issue. We request you to please bear with us and our team is working around the clock to provide hassle free services. We request you to call our helpline on 07355873558 or write us back on [email protected] to help you further in this regard.
Warm Regards,
Videocon d2h Team