[Resolved] Videocon Industries — led tv not repaired after raising complain instead of follow ups | |||
We have purchased 1 videocon led tv 2 years back and its display gets faulty, i have raised complaint with videocon and they provided complaint no. Luc[protected] and gave tat of 72 hrs to get it repaired and no body visited and more than a week pàssed and when we have checked the status with customer care they told us that your complaint is already closed and 3 times its reopened but when we ask them about the visit everytime they tell us that your complaint is closed. Was this information helpful? | |||
Oct 6, 2017 Complaint marked as Resolved Videocon Industries customer support has been notified about the posted complaint. Verified Support Sep 04, 2017 Videocon Industries Customer Care's response Dear Ajai Rathore, Sorry for the inconvenience. This is to inform you that your concern listed has been noted and our team is working on it. For any further clarifications, please write to us at [protected]@vgmail.in and kindly mention your complaint no. in your subject line. Thank You for your cooperation. Regards, Videocon Customer Support Team | |||
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+91 73 5587 3558
+91 12 4671 0600
+91 12 4327 3091
14 Kms Stone, Aurangabad-Paithan Road, Chitegaon, Tq. Paithan, Dist. Aurangabad, Aurangabad, Uttar Pradesh, India - 431105
Cust id :[protected].
Currently we do have Star sports Select 1 &2 HD. However, we are trying to add SD on our platform. Request your patience in the interim.
Warm Regards,
Videocon d2h Team