Videocon Industries — misguided

Videocon customer executive had told me your whole d2h antena will fixed by new one in 450 rupees only i asked him three times and he said only 450 so l lodged complaint but after antena replaced now videocon is asking do ₹ 950 recharge. And so they stopped channel service. Why i will pay exta more than 450, if your charges was 950 then why not you told me before, this is not good videocon is stealing money like this so sad, and your customers executives are also very rude