Videocon Industries — my d2h connection is not working since feb 10 2019

Address:

560100

My customer id is[protected] and account no is 15110874 but its not working since morning even after recharging it. Tried calling customer care but no luck as none of the numbers are working. Videocon d2h site is also not giving options to raise complaints as some of its sites are not opening. As per recent trai notification i changed my plan by selecting my own set of channels but still no luck. As its not reflecting now and many of the option in the portal are not working.