[Resolved] Videocon Industries — New videocon d2h Remote Not Working within 15 Days | |||||
I had buy New videocon d2h on 02 december 2016 after 1 week remote was not working. I informed customer care and service man came he charged 50 rupees for remote battery replace of new product on 08 december 2016.After that again problem arise on 15 december 2016.I contact many times customer care executive and supervisor they are helpless for me problem still exists waste of my money, time and effort.hope this complaint will helpfull for me.my customer id :[protected] Was this information helpful? | |||||
Jan 25, 2017 Complaint marked as Resolved Videocon Industries customer support has been notified about the posted complaint. Verified Support Dec 24, 2016 Videocon Industries Customer Care's response Dear Customer, As you are aware that there was heavy rain/ Cyclone in Tamil Nadu and because of such unforeseen weather conditions many of our customer are facing signal Issues. Also, there is no power and telephone connectivity in some of the areas in Tamil Nadu due to which there will be delay in resolving your issue. We request you to please bear with us and our team is working around the clock to provide hassle free services. We request you to call our helpline on [protected] or write us back on [protected]@d2h.com to help you further in this regard. Warm Regards, Videocon d2h Team | |||||
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+91 73 5587 3558
+91 12 4671 0600
+91 12 4327 3091
14 Kms Stone, Aurangabad-Paithan Road, Chitegaon, Tq. Paithan, Dist. Aurangabad, Aurangabad, Uttar Pradesh, India - 431105
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