[Resolved]  Videocon Industries — no videocon and sansui mobile service centre in guntur (ap)

Address:522001
Website:Videocon mobiles

Hi sir i had taken a videocon android mobile at guntur district at (Ap) pincodee — 522001 at 3 months before since recent after 2 months used my moble touch is not working i had gone to shop where i had buy
The shop owner given service centre a dress at brodipet 2/4 centre name is shubham communication but they are telling we are not doing service for videocon mobile i asked why — ?
He is telling — 1) no spare parts r not coming
2) company is not responding
3 (No response from any person
Frds
Please do not take videocon & sansui mobiles
Brand name
Fake company
Waste in service
Since from 3 months no service in capital city at guntur (Ap)
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Dec 31, 2017
Complaint marked as Resolved 
Videocon Industries customer support has been notified about the posted complaint.
Nov 15, 2017
IFFATH fathima's response
Today in customer service told surely they will send service engineer but still no any reply from Videocon sevice person very very poor sevice
Verified Support
Nov 22, 2017
Videocon Industries Customer Care's response
Dear Fathima(IFFATH fathima),
We are sorry for the experience you had. Please write to us about your problem along with your complaint ID or contact number at [protected]@vgmail.in and we will put all our efforts in trying to help you out.

In order to file your complaint, please SMS SVC to 53030 or call our customer care on 39404040 prefix with your STD code. Eg:[protected] for Delhi.

Regards,
Videocon Customer Support Team
Verified Support
Nov 29, 2017
Videocon Industries Customer Care's response
Dear Fathima(IFFATH fathima),

We are still awaiting information about your complaint number. You can contact us on [protected]@vgmail.in. Please let us know if we can be of any further assistance.

Regards,
Videocon Customer Support Team
Dec 12, 2017
Updated by Revsnth
But still there is no service centre IN AP CAPITAL AT GUNTUR city from 6 months
Is it VIDEOCON & SANSUI mobiles or COMPANY PRODUCTS ARE CHYNA H/SETS
Dec 20, 2017
Updated by Revsnth
Sir there is no any reply from u r company
I think VIDEOCON & SANSUI MOBILES R NOT A COMPANY --IT IS TRULY CHYNA PRODUCTS
From 6 months no service but company is selling
We provide all details to CONSUMER COURT OF LAW This is last time of recognizing to company
Thanking u
REVÀNTH (LLB)
[protected]
Complaint comments 

Comments

Very poor customer services Videocon making complaint but not any service person coming from 4 days
No person is not responding
No body contact me
No service & no spares
From 3 months
COMPANY ÌS USING (VIDEOCON & SANSUI ) BRAND NAME AND TAKING MONEY TO CHEAT THE CUSTOMERS
THANKS
P REVENT (LLB)
[protected]

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    Videocon Industries Phone
    +91 73 5587 3558
    +91 12 4671 0600
    +91 12 4327 3091
    Videocon Industries Address
    14 Kms Stone, Aurangabad-Paithan Road, Chitegaon, Tq. Paithan, Dist. Aurangabad, Aurangabad, Uttar Pradesh, India - 431105
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