[Resolved]  Videocon Industries — non receipt of cheque of rs 12000/- of paisa vasool offer

Website:[email protected]

I have purchased satelite lcd model no 3201 under paisa vasool offer on 20.06.2010 from next showroom dhule (Maharashtra), first the company has sent premature redemption offer but after maturity of above bond i have sent all required documents original bond and identity and address proof at bmo dept videocon 14 km stone village chitegoan tal paithan road dist aurangabad by regd post to the above address but no any response from the above company since last 15 days
I have already submitted the required details to bmo dept., videocon industries ltd, 14 km stone,
Aurangabad-paithan road,
Village chitegaon to: paithan dist: aurangabad on 20.07.2017 by regd post with original and all details but i have not recieved the cheque yet i have submitted email twice to [protected]@videoconmail.com just now with all details and zerox of the documents with detail particulars, kindly look into the matter urgently

Kundan b jadhav
Dhule
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Sep 14, 2017
Complaint marked as Resolved 
when i have not recieved the cheque, how complaint is shown resolved, i have heard that the offer is bogus and it is cheating to the customer again and again and giving bogus reply that complaint is resolved, the complaint will be resolved only after receipt of cheque by me kindly note, and i will not wait for long time and file the case of cheating against the company in consumer forum
Videocon Industries customer support has been notified about the posted complaint.
Aug 19, 2017
Updated by kundan jadhav
no any responce from vediocon industries yet
Verified Support
Aug 21, 2017
Videocon Industries Customer Care's response
Dear Kundan Jadhav,
Greetings from Customer Support Team!

Congratulations on the maturity of the “Paisa Vasool Offer” bond!

We request you to send the original physical copy of the bond along with a self-attested ID proof copy of the bondholder to the below address:

BMO Dept., Videocon Industries Ltd, 14 Km Stone,
Aurangabad-Paithan Road,
Village Chitegaon To: Paithan Dist: Aurangabad

We will be able to start working on your claim, only after receiving the above requested documents.

Do keep a copy of the original document for future reference.

For any further assistance, please feel free to get in touch with us.

Contact No[protected], +91-[protected]
Email - [protected]@videoconmail.com

Thank you for your cooperation.

Warm Regards,
Videocon Customer Support Team
Aug 22, 2017
Updated by kundan jadhav
please refer my referance, i have already submitted the required documents original bond and ID proof vide Dhule HO regd letter no RM[protected]IN on 20.07.2017 and it was deiivered on 22.07.2017 to BMO Dept., Videocon Industries Ltd, 14 Km Stone,
Aurangabad-Paithan Road,
Village Chitegaon To: Paithan Dist: Aurangabad also submitted zerox copies of documents and copy of envelop by email but since last month the cheque of Rs 12000/- against Paisa vassol offer is not received
Kundan b jadhav
Dhule
Aug 30, 2017
Updated by kundan jadhav
It is appeared that Videocon customer care is giving fake reply as complaint is resolved the every documents desired was already submitted in 1 and half month ago ie 20.07.2017 but still the company has not given the real responce in paisa vassol offer and giving fake reply that the complaint is resolved, it is appeared that this company will only response when notice of consumer forum will be received

Kundan B Jadhav
Dhule
Complaint comments 

Comments

Sir, I have purchased old Videocon d2h from Ganesh Prasad with consumer ID No.77473930. Through Online I have added Registered mobile no. [protected] but unable to change consumer name. So I want to change consumer name with AMIT LAMA.
Videocon Industries Customer Care's response, Aug 22, 2017
Verified Support
Dear Amit

Thank you for sharing your details with us. We will have someone contact you as soon as possible.

Warm Regards,
Videocon d2h Team
Videocon Industries Customer Care's response, Aug 23, 2017
Verified Support
Dear Amit,

This is to inform you that we have tried to get in touch with you however no response received from your telephone numbers. We request you to write us back with your active/alternate contact details along with preferred date and time in order arrange a call and assist you better in this regard.

Warm Regards,
Videocon d2h Team
Please change my videocon d2h register mobile number, name:- pankaj kumar, id:[protected], my old number is [protected]. New number is [protected] thank you
Videocon Industries Customer Care's response, Aug 22, 2017
Verified Support
Dear Pankaj,

We'll share the same with the team and get back to you with an update soon.

Warm Regards,
Videocon d2h Team
Dear sir,

I hed purchase vidiocone tv with paisa vasool offer on 26/06/2010 from Hyderabad.

Please give write address. To send it

My certificate no is 36323

Regards,
Ratna kishore
ECIL KAPRA
Hyderabad
[protected].
Videocon Industries Customer Care's response, Aug 23, 2017
Verified Support
Dear Ratna Kishore,
Greetings from Customer Support Team!

Congratulations on the maturity of the “Paisa Vasool Offer” bond!

We request you to send the original physical copy of the bond along with a self-attested ID proof copy of the bondholder to the below address:

BMO Dept., Videocon Industries Ltd, 14 Km Stone,
Aurangabad-Paithan Road,
Village Chitegaon To: Paithan Dist: Aurangabad

We will be able to start working on your claim, only after receiving the above requested documents.

Do keep a copy of the original document for future reference.

For any further assistance, please feel free to get in touch with us.

Contact No - 02431-251887, +91-8530757253
Email - [email protected]

Thank you for your cooperation.

Warm Regards,
Videocon Customer Support Team

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    +91 12 4671 0600
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    Videocon Industries Address
    14 Kms Stone, Aurangabad-Paithan Road, Chitegaon, Tq. Paithan, Dist. Aurangabad, Aurangabad, Uttar Pradesh, India - 431105
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