[Resolved]  Videocon Industries — Not honouring my 2 years of extended warranty

Address:	110091
Website:	www.videoconworld.com

Hi,

I am Bhushan Prata, I have purchased a LED tv from Flipkart on 22-Dec-2014(as on invoice date) and the invoce celarly says that the warranty period is 1 year + 2 years of extended warranty.

But as i called to file a complaint the first customer care executive told me that you have 2 years of extended warranty but you have to pay the visiting charges and parts replacement charges which makes no sense to me.
Then I asked to talk to any senior, then she transferd the call and he told me that I dont have any extended warranty.

I have the invoice which clearly saying that I have 2 years of extended wawrranty which comes along with the TV.

More over your website is a ****. I tried to register my product on your site, it won't.
I tried to add a feedback to your site, it won't. Please look into your site's quality as well.

All this is very idiotic and misleading.

So please look into this issue and revert back as soon as possible.

Thanks,
Bhushan
[protected]
Product Sr. No.[protected]