Videocon Industries — pending 46 complaints

Address:

Yamuna Nagar, Haryana, 135001

Respected Sir, Please Note that I, Karan Garg on Behalf of about 25000 Electronics Dealers in India, want to Take your Attention towards a Very Serious Problem. Videocon Industries Limited has about 25000 Dealers in India. But, Now Videocon Is in Bad Financial Condition due to NPA. Videocon Has Stopped Giving Warranty Services to Customers, who Purchased Videocon Products ( LED TVs, Refrigerators, Washing Machines Etc. ). Even in Warranty Period, No Complaints are Attended by Company . This has Lead to Arrogance in Consumers and Dealers have to face the Arrogance of Customers. Daily, Customers came and Fights Heavily with Dealers. But, Videocon Company is not giving any Response. As, Warranty is always Provided by Manufacturing Company, so, it is the Responsibility of Videocon Company To Provide after sales Services to its consumer in warranty period of electronics products. Many Consumers are filing cases in consumer courts, and magistrates are not listening to dealers. they impose penalty on dealers and does not take any action on videocon company. no representative from videocon company ever comes in hearing of court dates, but magistrates leave them without any punishments. we, poor dealers just earn 2-4% margins and have to face the arrogance of consumer courts and also we face abusings of customers. we have no fault, then why we are getting punished. you are requested to take stringent instructions to videocon company for complying the warranty services and give proper services to consumer, who purchased videocon products and products are under warranty period. we are daily facing extremely worst situations and if this continues, we will be forced to commit Suicide. hoping a reply asap. Yours Truly, Karan Garg 91-[protected] [protected]@gmail.com