[Resolved] Videocon Industries — re : monthly package which videocon d2h is charging is more what i have taken

[email protected]

from Bengaluru, Karnataka

Address:

Bangalore, 560096

Dear sir i have given lot of complaint against my videocon d2h monthly pack. As i chosen my monthly subscription is 197rs per month but they are charging 557 rs per month when i noticed i have given complaint dated 20th april 2019, complaint no. Is[protected] but their is no change in my package. Lot of time i called they are not at all listings and today they have disconnected my channel this is my customer id[protected].

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Aug 5, 2021

Complaint marked as Resolved

Videocon Industries customer support has been notified about the posted complaint.

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Comments

d2h Customer Care

from Delhi, Delhi

Dear Vijay,

We apologize for the inconvenience. We have forwarded your concern to our team and will get back to you with an update soon.

Thanks & regards

d2h Customer Care

from Delhi, Delhi

Dear Vijay,

We would like to inform you that you can visit our website www.d2h.com or d2h Mobile App or click on bit.ly/2DDJ9yc and easily register your choice as per new price regime from Best Fit pack, d2h recommended Combos or Make your own pack options. Also, you can compare the price with your current subscription.

Further currently you enjoying the pack with a monthly subscription of Rs. 213.30/- per month.

Thanks & regards