[Resolved]  Videocon Industries — recharging the wrong account

Address:Mumbai City, Maharashtra, 201407

Hello,
I have been a videocon d2h subscriber

Customer id:[protected]
Account id:23707335
Name: nestor dsouza
Date and time of transaction: 15/11/2019 3.24

I recharged rs.500 via upi app wrongly to my old account:27721263 which is currently not in use.
Can you please revert this transaction as this account is not been used in many months due to set top box issue.

Upi transaction id:[protected]
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Aug 6, 2021
Complaint marked as Resolved 
Videocon Industries customer support has been notified about the posted complaint.
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Dear Customer (Claudi33),

We apologize for the inconvenience caused. Please share your RTN (Registered Telephone Number) or new customer id at [protected]@d2h.com so that our team can look into your concern.

Thanks & regards

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    +91 12 4671 0600
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    14 Kms Stone, Aurangabad-Paithan Road, Chitegaon, Tq. Paithan, Dist. Aurangabad, Aurangabad, Uttar Pradesh, India - 431105
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