[Resolved] Videocon Industries — redemption of bond under ""videocon paisa vasool offer 2010" | |||
I purchase videocon satelite led tv on 28th june 2010 under "videocon paisa vasool offer 2010". And was issued money back certificate (Serial no. Vg/0510/09955). Now as per terms and conditions of money back offer i am entitled to received rs. 5000/- after completion of 6 years and 11 months (I. E. On 27th may 2017). I had sent original bond certificate along with all other required documents to below address in may and got confirmation as well that documents have been received by them: Bmo dept, Videocon industries ltd, 14 km stone, aurangabad-paithan road, Village chitegaon, tq: paithan Dist: aurangabad 431105 After lot of follow-up they said that bond money will be given to me by end sept-2017, but so far have not received said amount. Also not getting proper response. Thanks Pramod Was this information helpful? | |||
Nov 17, 2017 Complaint marked as Resolved Videocon Industries customer support has been notified about the posted complaint. Verified Support Oct 16, 2017 Videocon Industries Customer Care's response Dear Pramod, Greetings from Customer Support Team! Congratulations on the maturity of the “Paisa Vasool Offer” bond! We request you to send the original physical copy of the bond along with a self-attested ID proof copy of the bondholder to the below address: BMO Dept., Videocon Industries Ltd, 14 Km Stone, Aurangabad-Paithan Road, Village Chitegaon To: Paithan Dist: Aurangabad We will be able to start working on your claim, only after receiving the above requested documents. Do keep a copy of the original document for future reference. For any further assistance, please feel free to get in touch with us. Contact No[protected], +91-[protected] Email - [protected]@videoconmail.com Thank you for your cooperation. Warm Regards, Videocon Customer Support Team | |||
 4 Comments | |||
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CUST ID[protected]
OLD MO-[protected]
NEW MO-[protected]
Vinit desai
[protected]
OLD MO-[protected]
NEW MO-[protected]
Vinit desai
[protected]
Videocon Industries Customer Care's response, Oct 18, 2017
Verified Support
Dear Vinit,
Thank you for sharing your details with us. We will have someone contact you as soon as possible.
Warm Regards,
Videocon d2h Team
Thank you for sharing your details with us. We will have someone contact you as soon as possible.
Warm Regards,
Videocon d2h Team
Thanks for your response.
As mentioned above I have already sent all originals to the given address and also got confirmation that documents were received by them in June-17.
I am following it up since then.
As mentioned above I have already sent all originals to the given address and also got confirmation that documents were received by them in June-17.
I am following it up since then.
I had purchased videocon satellite t.v. and i claimed money back by sending all the required docs and courier reached around 6months back but still there is no response from there end. After so much of struggle I got the customer care team on call and they advising to not possible to give money back due to company account issue and instead purchase videocon products which are showing high cost and worthless products. Im planning to put this on consumer court if this issue not resolve in 10days.
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+91 73 5587 3558
+91 12 4671 0600
+91 12 4327 3091
14 Kms Stone, Aurangabad-Paithan Road, Chitegaon, Tq. Paithan, Dist. Aurangabad, Aurangabad, Uttar Pradesh, India - 431105
Pleas ad this. Mo no [protected]
Thank you for sharing your details with us. We will have someone contact you as soon as possible.
Warm Regards,
Videocon d2h Team