Videocon Industries — refrigerator 203lt

Address:

390018

From,
Jaya P Patel
75 Ashok Society,
Near Bahuchar Nagar Society,
Kareli Baug Vadodara-390018
Dt;- 17/05/2018.

To,
The Manager,
Sales India VIP ROAD,
Kareli Baug, Vadodara

Subject;- Replacement of Refrigerator purchased vide Bill No;- SI-VIP[protected] DTD 09.07.2017.

You are requested to replace me refrigerator purchased vide Bill No;- SI-VIP[protected] DTD 09.07.2017. and model no VIDEOCON Refrigerator Direct Cool VI203LT. Insipte of so many times repairing by Videocon technician since 22/03/2018 to till date, my refrigerator is not working. Even cooling coil was also replaced by your technician, as per your technician instruction we have kept our refrigerator in the workshop of vishal Ennterprises, 6/32 Mayur park, b/h samta police station subhanpura, vadodara, now says replaced new coil is also faulty, it could not hold pressure. Sir, now question arises how does new refrigerator have such type of problem and even though after various repairing it is not working, this means that the refrigerator supplied by you was not proper and not in good working condition. And it is defective piece. in such hot summer it is not possible to stay without fridge. We are sufferer because of this defective piece. My various complaint numbers are [protected] dtd 2/04/2018, [protected],[protected] dtd 4/5/18. I have also made complaints on [protected] frequently. As such I have not received any positive response I hereby warn you to replace my refrigerator within seven days of this letter, else I will go to consumer court. This will be viewed very seriously by me. if you cannot replace pl refund me my money.
Yours faithfully, jaya p patel.