[Resolved] Videocon Industries — Refrigerator

loverahulg

from Dehra Dun, Uttarakhand

Address:

244713

Really disappointed on me that I made a decision to purchase such a worse product in my life. Purchased refrigerator on[protected]. Almost five years ago and by now I have paid almost 4000 rs. It gets non working in only summers when you need it most I have changed 3 compressor back to back in last three years. It only worked fine for first 2 years. This is very bad, I have managed to buy this product on EMI from Croma centre by paying hard earned money down payment. But these guys don't understand. I will always ask my Frens families to never buy a single product from Videocon.
Thanks. A lot videocon to provide me such a worse experience of chilling in summers. Will never forget this

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Jun 9, 2017

Complaint marked as Resolved

Videocon Industries customer support has been notified about the posted complaint.

Verified Support

May 01, 2017

Videocon Industries Customer Care's response Dear loverahulg,

We are sorry for the experience you had. Please write to us about your problem with your complaint ID at [protected]@vgmail.in and we will put all our efforts in trying to help you out.

In order to file your complaint, please SMS SVC to 53030 or call our customer care on 39404040 prefix with your STD code. Eg:[protected] for Delhi.

Regards,
Videocon Customer Support Team

Verified Support

May 08, 2017

Videocon Industries Customer Care's response Dear loverahulg,
We are still awaiting information about your complaint number. You can contact us on [protected]@vgmail.in. Please let us know if we can be of any further assistance.

Regards,
Videocon Customer Support Team