[Resolved] Videocon Industries — removal of sports channel from sports gold pack | |||||
I have a sports gold pack but the company remove the sony ten from pack and the price of pack remain same and for that i called a customer care and they say you can extra charges for this channels. I have request to either add the channel or either reduction in pack. This company pack are very costly than other. I m complety unstaisfied with company. Was this information helpful? | |||||
Jan 13, 2018 Complaint marked as Resolved Videocon Industries customer support has been notified about the posted complaint. Verified Support Dec 03, 2017 Videocon Industries Customer Care's response Dear Prashant, We would like to inform you that Sony Ten1/Ten2/Ten3/Ten1 HD channel(s) were being offered as a part of your subscription on promotional basis till 27/11/2017. Please be informed that this information was available on our website till 27th Nov 2017. However, if you wish to subscribe to these channel(s), the same will be available to you at a special discounted a-la-carte price. Please write back if you wish to subscribe to the channels. Warm Regards, Videocon d2h Team | |||||
1 Comment | |||||
Comments
Your company didn't reduce the price of sports package after removal of these channel .they will charge same price .so either u deduct the price of package or u can give these channel
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