[Resolved] Videocon Industries — respect sir

[email protected]

from Bengaluru, Karnataka

Address:

560072

Please sir our videocon d2h name should be change. Old name is kamala p. G now plz u have to change the name as venkatesh. D plz from that we have lots of problems plz u could change the name. It is my cousin name now i have do for my name so i am sending complaint

Thank you
Your obedient customer
Venkatesh. D
Nagarbhavi
Bangalore
Phone number [protected]

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Jan 15, 2018

Complaint marked as Resolved

Videocon Industries customer support has been notified about the posted complaint.

Verified Support

Dec 09, 2017

Videocon Industries Customer Care's response Dear Venkatesh,

Thank you for sharing your details with us. We will have someone contact you as soon as possible.

Warm Regards,
Videocon d2h Team

Verified Support

Dec 10, 2017

Videocon Industries Customer Care's response Dear Venkatesh,

We would like to inform you that we regret to show our infeasibility to process your request regarding user id change in our records as it is case of transfer of ownership.

Further, we would like to inform you that below mentioned documents will be required in the case of transfer of ownership:

· Photo identity proof of existing and new customer (scan copy).
· Address proof of existing and new customer (scan copy).
· No objection certificate from existing and new customer. (format attached)

Warm Regards,
Videocon d2h Team