[Resolved] Videocon Industries — set top box not properly working | |
Dear sir/ madam, Please kindly notice that i have complained about your product that your product not properly work. Your service channels are hanged during the running time. We have lot of problems last 5-6 days and your customer care representative not response and disconect my calls. My settop box automaticly swich off or some times restart. I cant properly see my tv channels. My videcon id is87768552. Please look into this matter as soon as posiable. Was this information helpful? | |
Sep 18, 2017 Complaint marked as Resolved Videocon Industries customer support has been notified about the posted complaint. Verified Support Aug 08, 2017 Videocon Industries Customer Care's response Dear Dilip, Please email us at [protected]@d2h.com. We will make every effort to revert with resolution as soon as possible. Warm Regards, Videocon d2h Team Verified Support Aug 18, 2017 Videocon Industries Customer Care's response Dear Customer ( निहारिका मेहरा), We are still awaiting information about your complaint number. You can contact us on [protected]@vgmail.in. Please let us know if we can be of any further assistance. Regards, Videocon Customer Support Team | |
 2 Comments | |
Comments
Hi we have bought two LEDs for our office out of which one of the LED is not working and the service centre after checking the product said we cant take your product as the bill date is different from date of installation. Please help with what can be done in this respect
Videocon Industries Customer Care's response, Aug 11, 2017
Verified Support
Dear Customer ( निहारिका मेहरा),
We are sorry for the experience you had. Please write to us about your problem with your complaint ID at [email protected] and we will put all our efforts in trying to help you out.
In order to file your complaint, please SMS SVC to 53030 or call our customer care on 39404040 prefix with your STD code. Eg: 011-39404040 for Delhi.
Regards,
Videocon Customer Support Team
We are sorry for the experience you had. Please write to us about your problem with your complaint ID at [email protected] and we will put all our efforts in trying to help you out.
In order to file your complaint, please SMS SVC to 53030 or call our customer care on 39404040 prefix with your STD code. Eg: 011-39404040 for Delhi.
Regards,
Videocon Customer Support Team
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+91 73 5587 3558
+91 12 4671 0600
+91 12 4327 3091
14 Kms Stone, Aurangabad-Paithan Road, Chitegaon, Tq. Paithan, Dist. Aurangabad, Aurangabad, Uttar Pradesh, India - 431105
We would like to inform you that mobile number # 9965256733 has been updated in our records as registered telephone numbers of your d2h account.
Warm Regards,
Videocon d2h Team