Videocon Industries — setup box not installed

Videocon Industries — setup box not installed

A Ajaykumarvinnakota

I have requested for a new d2h connection in ongole.. From 7 days, it is not installed and customer care person are disconnecting the call if we ask about installation. They are convincing us to wait for 8working hours and from 7days, they are saying the same... The technician from ongole, told they wont do installation and aksed to request videocon d2h people about the issue... They didn't installed and updated in their system like they have already installed... Which is rediculous behaviour of technician and the staff of customer care service... We are fed up and asked for refund, they are saying they cannot refund the money and asking us to wait for some more days... Worst service by videocon d2h Was this information helpful? No (0) Yes (0)
Videocon Industries customer support has been notified about the posted complaint.
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d2h Customer Care

from Delhi, Delhi

Dear Ajay,

We apologize for the inconvenience caused. Please share your RTN (Registered Telephone Number) at [protected]@d2h.com so that our team can look into your concern.

Thanks & regards

Balaji Talekudkewar

I have purchased videocon d2h. My customer ID is[protected] & my name is Balaji Dattatray Talekudkewar but instead of my correct name your data shows Subhash Pawar. So please correct my name in your records

d2h Customer Care's response, Mar 4, 2020

Dear Balaji,

We apologize for the inconvenience caused. Please share your RTN (Registered Telephone Number) at [email protected] so that our team can look into your concern.

Thanks & regards