[Resolved] Videocon Industries — Split a. C. Is not work satisfactory | |||
I had purchased videocon split a. C 1.5 ton 5 star, from m/s. Pushpa agencies, nanpura, surat, on 26th january, 2017. A photos of box both of indoor and outdoor attach herewith in attach file. Actully looking to my parents illness and old age, they could not afford this summer, but tsince i have purchase it the same product is not working properly, as per following. 1. Indoor unit had full noice during use, in april-2017. 2. Indoor unit drain water in 2nd week of may-2017. 3. Indoor unit drain water in end of mya - 2017. 4. Indoor unit drain another time on 12/06/2017. And nobody visit to repair it till 14/06/2017. So, naturally this summer we can use this a. C. For my old father and mother, my goal to served them well is not satisfy, I request your honor that kindly please immediately replace this split a. C. (Indoor and outdoor i. E. Defective) and wait for your immediate reply. Was this information helpful? | |||
Jul 25, 2017 Complaint marked as Resolved Videocon Industries customer support has been notified about the posted complaint. Verified Support Jun 17, 2017 Videocon Industries Customer Care's response Dear ndb8636, , We are sorry for the experience you had. Please write to us about your problem with your complaint ID at [protected]@vgmail.in and we will put all our efforts in trying to help you out. In order to file your complaint, please SMS SVC to 53030 or call our customer care on 39404040 prefix with your STD code. Eg:[protected] for Delhi. Regards, Videocon Customer Support Team Verified Support Jun 24, 2017 Videocon Industries Customer Care's response Dear ndb8636, , We are still awaiting information about your complaint number. You can contact us on [protected]@vgmail.in. Please let us know if we can be of any further assistance. Regards, Videocon Customer Support Team | |||
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+91 73 5587 3558
+91 12 4671 0600
+91 12 4327 3091
14 Kms Stone, Aurangabad-Paithan Road, Chitegaon, Tq. Paithan, Dist. Aurangabad, Aurangabad, Uttar Pradesh, India - 431105
Customer ID:[protected]
Thank you for sharing your details with us. We have forwarded your request to our concerned department and will get back to you on the same.
Warm Regards,
Videocon d2h Team
We would like to inform you that “Kids Zone” add on has already been deactivated from your d2h account with effect from June 15, 2017.
Warm Regards,
Videocon d2h Team