Videocon Industries — split ac vs4t53, serial#84158110, not working

Address:

122003

I had purchased the split ac of the above model and serial number from dealer sargam electronics gurgaon, on 10/02/2018, invoice no: gst-plaza-4638.

The ac has not worked ever since it was installed as the ac gas has leaked and i have logged the complaints with sargam electronics on the 29/april, gur[protected] and later again on 02/may, gur[protected].

Both times the service agents have come and done the nitrogen test but not filled the required coolant gas.

It has been more than 3 weeks since i am facing the problem. Please take this on priority and resolve the issue.