[Resolved]  Videocon Industries — technician cheating and overcharging

Address:

Pune, Maharashtra, 412207

Hello,

I'm a resident of sukhwani scarlet, on keshnand road, wagholi pune 412207. My society has a common are antenna.
I contacted the dealer for setting up 1 new and 1 existing connection. The technician visited my residence along with a electrician. I was charged rs.650 for wire fitting (Wire length was 10metrs) + charges for connecting it to the distributor box + visiting charges + cost of new set top box. When i questioned this the tech argued stating that customers need to pay these. I responded by telling that the company website has all the charges and what he's charging me is unacceptable.

I want to report this mal practice by videocon service providers. The technician was from lohegaon isp, his name was mausin and his contact number is :[protected]
I had tried to raise this concern with customercare but have been unsuccessful.

Looking for a prompt reply.