[Resolved] Videocon Industries — to change the name of the customer

[Resolved] Videocon Industries — to change the name of the customer

M m.leelavathy from Palghat, Kerala

Hi sir, We have requesting you to change the name of the customer... Because the customer name is wrongly placed... The real name of the customer is m. Leelavathy. Customer id :[protected] Smart card number:[protected] New customer : leelavathy. M Address: m. Leelavathy amma 9/464 vishnuleela mattumantha c. N puram palakkad 678005 The have typed that jayanti in the customer name.. That is not the real name of the customer.. The real name is m. Leelavathy.. We have told to the company many times but they are not responding.. They don't even take it as a serious issue.. So please take necessary action to rename the customer Thank you Was this information helpful? No (0) Yes (0)
Jan 31, 2018 Complaint marked as Resolved Videocon Industries customer support has been notified about the posted complaint. Verified Support Dec 22, 2017 Videocon Industries Customer Care's response Dear Leelavathy, We would like to inform you that your issue regarding name correction has been forwarded to concern team and we will update you shortly once we received the response in this regards. Warm Regards, Videocon d2h Team Verified Support Dec 23, 2017 Videocon Industries Customer Care's response Dear Leelavathy, We would like to inform you that as per investigation case is related to transfer of ownership hence request you to provide below details · Photo identity proof of new and old customer (scan copy). · Address proof of new and old customer (scan copy). · No objection certificate from existing and new customer. (format attached) Warm Regards, Videocon d2h Team
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