Videocon Industries — tv not working, in warranty

We purchased a Videocon UHD LED 55' TV from Vijay Sales in Dec 2016. TV stopped working on 15 June 2018. We called up Vijay Sales but they said warranty is covered directly by Videocon. We had to try several times to reach Videocon customer service. After multiple follow ups and payment of 1300/- a technician showed up. He said the PCB is faulty and needs replacement. So we have been waiting for replacement. Please speed up.
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Videocon Industries customer support has been notified about the posted complaint.
Jul 20, 2018
Updated by inderv
2.6% of the TV cost is already spent on a technician visit in warranty. Not sure if that is expected to be paid even during warranty. Please check and let us know.
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    Videocon Industries Phone
    +91 73 5587 3558
    +91 12 4671 0600
    +91 12 4327 3091
    Videocon Industries Address
    14 Kms Stone, Aurangabad-Paithan Road, Chitegaon, Tq. Paithan, Dist. Aurangabad, Aurangabad, Uttar Pradesh, India - 431105
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