[Resolved]  Videocon Industries — unauthorised activation of add ons

Address:	Khordha, Odisha, 751009
Website:	videocond2h

I generally do yearly recharges.Today when I was about to recharge I found that they have activated 2 addons(d2h cooking and topper tv) without my permissions.I called their customer care and found that their backend team have activated these addons from july (Have call recording as proof).They agreed that it was not from my end but are not refunding the money they have used for those two addons.Please help against such kind of harrassment.The customer care executive kept my call for hold most of the time and finally hung up.I am feeling helpless.Please look into this matter