[Resolved]  Videocon Industries — unhappy customer

Address:

Ghaziabad, Uttar Pradesh, 201014

Hi d2h,

Subscriber id[protected]
Name shafique khan

I have associated with you for more than 7 years but from last 2 years i am fed up with your worst service and customer exp. After every 4-5 month your setup box started problem. After your visit you give the solution of replacement and make me assure that this will be now fixed and no issue,
But after 4-5 month again the same issue and the solution is same replacement of set top box,
Last time you told me that the issue is with the setup box model what i am using and you gave me new model without recording. But after 1-1.5 month i am on the same track your box started miss behaving. Again you are asking for the visit charge.
I done know how you will recover you customer in this competitive market.
When i say i need to moved out from you and switch over to another operator.