[Resolved] Videocon Industries — validity problem | |||
Videocon d2h Customer id 7875046 I recharged my videocon d2h on 27 dec 2016 for a year which must be validated upto 26 jan 2018. But account balance is showing 279 & validity degraded to 16 dec 2017. Why My customer id is 7875046. I had a talk with your customer care approx 1 hr. They don't have the proper answer. They told me i have activated some channels due to which validity get down but no channels have been activated from our side nor customer care able to provide any proof, in between they also admitted no channels have been activated from the customer side. I don't understand this. I requested for complaint number they haven't provided. Was this information helpful? | |||
Jan 20, 2018 Complaint marked as Resolved Videocon Industries customer support has been notified about the posted complaint. Verified Support Dec 18, 2017 Videocon Industries Customer Care's response Dear Aruncwd, Thank you for sharing your details with us. We will have someone contact you as soon as possible. Warm Regards, Videocon d2h Team Verified Support Dec 20, 2017 Videocon Industries Customer Care's response Dear Aruncwd, We would like to inform you that required amount of waiver has been posted in your d2h account against activation of Add On d2h cooking and Topper TV as a special case further please be informed both the Add On’s have been cancelled from your d2h account. Warm Regards, Videocon d2h Team | |||
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+91 73 5587 3558
+91 12 4671 0600
+91 12 4327 3091
14 Kms Stone, Aurangabad-Paithan Road, Chitegaon, Tq. Paithan, Dist. Aurangabad, Aurangabad, Uttar Pradesh, India - 431105
I want to change my RTN for d2h.
My RTN was [protected] and [protected].
Both of them are not working anymore.
Please change it to [protected].
Customer ID: 8452802